7u7y Terms & Conditions

1. General Introduction & Acceptance

These Terms and Conditions ("Terms") form a legally binding agreement between the 7u7y platform and its users ("you" or "member"). By using the 7u7y website (https://7u7y.lat) and all its services, you are considered to have fully agreed to these Terms.

7u7y is an online gaming platform that provides slots, live casino, crash games, sports betting, and various other gaming services for Bangladeshi users. You are requested to read and understand this entire document before using the platform.

These Terms are written in English and apply to users in Bangladesh. If a translation in Bengali or any other language is available, the English version shall be considered authoritative.

2. Account Registration & Eligibility

2.1 Age & Legal Eligibility

To open an account and use services on 7u7y, you must:

• Be at least 21 years of age or older (for 21+ only).
• Meet the eligibility requirements under the applicable laws of your country or region for participating in online gaming services.
• Operate the account on your own behalf and with your own funds; acting on behalf of another person is prohibited.

7u7y may at any time request an identity document or other papers for age verification. Failure to provide documentation may result in the account being suspended or closed.

2.2 One Account Policy

Each individual may open only one account. If multiple accounts belonging to the same person are identified, all accounts will be closed and all deposited funds and bonuses may be forfeited.

2.3 Providing Accurate Information

All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in the account being closed and any deposited funds and winnings being forfeited.

3. Account Security & Personal Information

3.1 Password & Login Security

It is your sole responsibility to keep your account login credentials (username and password) completely confidential. 7u7y will never ask for your password via email, phone, or live chat.

• Sharing your account with a third party is strictly prohibited.
• If you suspect that your password has been stolen or your account accessed without authorization, contact the support team immediately.
• The account holder is responsible for any activity carried out from their account by another person.

3.2 Protection of Personal Information

7u7y uses SSL encryption and modern security technology to protect your personal information. Details on how your personal data is collected, stored, and processed can be found in our Privacy Policy.

4. Deposit & Withdrawal Policy

4.1 Accepted Payment Methods

The following payment methods are accepted for transactions on 7u7y:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — Mobile financial service of Bangladesh Post Office.
• Rocket — Dutch-Bangla Bank's mobile banking solution.
• Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.

4.2 Minimum Amounts

No deposit or withdrawal request below the minimum amount will be processed. Withdrawal requests are generally completed within 30 minutes to 3 hours.

4.3 Withdrawal Terms

The following conditions must be met before a withdrawal:

• Account verification (KYC) must be completed.
• The wagering requirement for any applicable bonus must be fulfilled.
• The withdrawal method must be registered in your name — withdrawals to third-party accounts are prohibited.
• You are requested to withdraw using the same method used for deposit, though a different method may be considered if necessary.

4.4 Fraudulent Activity

If evidence is found of funds being deposited through chargebacks, payment fraud, or any other fraudulent means, the relevant account will be closed immediately and all funds will be forfeited. 7u7y reserves the right to take legal action in such cases.

5. Bonus & Promotion Terms

5.1 Welcome Bonus

7u7y offers new members a 100% first-deposit bonus — up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
• Deposit ৳42,000 → Bonus ৳20,000 (maximum limit) → Total balance ৳62,000.

5.2 Wagering Requirement

A 25x wagering requirement applies to all bonuses. The calculation is based only on the bonus amount — not on the deposit amount.

5.3 General Bonus Rules

• Each promotion or bonus may have its own specific terms — these will always be stated separately.
• If bonus abuse or strategic manipulation is detected, the bonus will be cancelled.
• 7u7y reserves the right to change or cancel any bonus offer without prior notice.
• A bonus may be claimed only once — any attempt to claim it again using multiple accounts will result in account closure.

6. Prohibited Activities & Fair Play

6.1 Strictly Prohibited Activities

The following activities are strictly prohibited on the 7u7y platform:

• Gaming or betting using any kind of bot, automated software, script, or artificial intelligence.
• Operating another person's account or placing bets on behalf of someone else.
• Using the platform to conduct money laundering or other illegal financial transactions.
• Exploiting any technical error or vulnerability in the platform.
• Attempting to demean, threaten, or defraud other members.
• Coordinated betting ("arbitrage" or "collusion") between multiple accounts belonging to the same person or household.

6.2 Fair Play Commitment

7u7y is committed to ensuring a fair, transparent, and secure gaming environment. All games run on certified software from recognised providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. Every outcome is determined entirely at random using Random Number Generator (RNG) technology.

7. Responsible Gaming

7u7y views gaming as a form of entertainment — not as a solution to financial problems. We believe in responsible gaming and help members manage their gaming behaviour.

7.1 Self-Control Tools

• Setting deposit limits (daily, weekly, or monthly).
• Setting loss limits.
• Requesting a temporary account suspension.
• Option for permanent self-exclusion.

For more details on this, read our Responsible Gaming page or contact the support team directly.

8. Intellectual Property & Software Use

All content on the 7u7y website — logos, graphics, text, software code, and game interfaces — is protected under the intellectual property rights of 7u7y or its licensors.

8.1 Permitted Use

You may use the platform only for personal, non-commercial purposes. The following activities are strictly prohibited:

• Copying, distributing, or publicly displaying any content from 7u7y.
• Attempting to reverse engineer or decompile any part of the website.
• Using the 7u7y name, logo, or brand identity for any commercial purpose.

9. Limitation of Liability

7u7y always strives to operate a safe and reliable platform. However, 7u7y will not be held liable in the following situations:

• If a session is interrupted due to loss of internet connection or a third-party service failure.
• If you are unable to access a game due to a problem with your device or network.
• If the service is temporarily disrupted due to an unexpected technical error.
• If loss occurs as a result of insecure management of your account.

7u7y reserves the right to void or correct any clearly erroneous betting outcome caused by a technical error (such as an unusually large win). In such cases, the original deposit amount may be refunded.

10. Changes to Terms & Termination

10.1 Changes to Terms

7u7y reserves the right to modify these Terms at any time. For significant changes, members will be notified in advance via email or a platform notification. Continued use of the platform after a change is made will be considered as your agreement to the new Terms.

10.2 Account Closure

7u7y may temporarily suspend or permanently close a member's account for any of the following reasons:

• Violation of these Terms or other policies.
• Fraudulent or suspicious activity.
• Failure to provide required verification documents.
• At the member's own request or as part of responsible gaming.

10.3 Member's Right to Close Their Own Account

You may request to close your account at any time by contacting the 7u7y support team. The opportunity to withdraw any available balance will be given before the account is closed, however any bonus balance may be forfeited.

11. Dispute Resolution

11.1 Initial Complaint Process

If you have any dispute or complaint, please contact the 7u7y support team first. Our team will review the issue and try to resolve it as quickly as possible.

11.2 Complaint Submission Process

To submit a formal complaint, please email us with the following information:

• Your account username.
• The subject of the dispute and the relevant date/time.
• If applicable, the transaction number or game round ID.
• Your expected resolution.

7u7y's decision will be considered final; however, we always strive to ensure a fair and transparent resolution in the member's favour.

12. Contact & Support

If you have any questions or need clarification about these terms and conditions, please contact the 7u7y support team through the following means:

• Live Chat: 24/7 directly through the platform — in Bengali and English.
• Email: [email protected]

Our support team is available 7 days a week, 24 hours a day to serve you. We are always ready to help with any technical issues, payment queries, or account-related matters.

To use all of 7u7y's services, visit the 7u7y Login page, or visit the 7u7y Casino page to learn more.