7u7y's Privacy Policy

7u7y collects the information necessary to register your account, provide services, and manage financial transactions. We only collect data that is essential for delivering our services. The types of data collected are listed below:

a) Identity Information

• Full name and date of birth
• National ID or passport number (for age verification)
• Email address and mobile number
• Permanent or current address

b) Financial Information

• Deposit and withdrawal history
• Last four digits of bKash, Nagad, Rocket, or bank transfer account numbers (we do not store full account numbers)
• Transaction date, time, and amount

c) Technical Information

• IP address and device information
• Browser type and operating system
• Session logs and platform usage patterns
• Data obtained from cookies and similar technologies

d) Gaming Activity Information

• Play history, bet amounts, and win/loss records
• Preferred game categories and duration of use
• Responsible gaming limit settings

7u7y collects your information through various methods. These methods are fully transparent and operate on the basis of your consent:

• Information provided directly: Data you provide when creating an account, during KYC verification, and when contacting customer support.
• Automatic collection: When you use the 7u7y website or app, technical information is automatically collected through cookies and log files.
• From third parties: Limited information may be received from payment processors (such as bKash or Nagad) and identity verification agencies.
• Payment transactions: Financial data is collected during deposits and withdrawals, which is essential for account management.

We use collected data only for specific, legitimate, and transparent purposes. 7u7y will never use your information unnecessarily. The main purposes for which data is used are as follows:

Service Delivery & Management

Data is used to create and manage your account, process deposits and withdrawals, manage gaming sessions, and distribute bonuses and rewards.

Identity Verification & Security

Data is used for age verification (service is available only to those aged 21 and above), ensuring account security, preventing fraud and unauthorized access, and combating financial misuse.

Customer Service Improvement

Data is analyzed to resolve your issues, provide customer support, improve platform performance, and enhance the user experience.

Responsible Gaming

Data is used to monitor your gaming habits, identify harmful patterns, and take precautionary steps where necessary.

Meeting Legal Obligations

Data is used to comply with anti-money laundering regulations, fulfill applicable legal requirements, and retain information as required by regulatory authorities.

7u7y gives the highest priority to the security of your personal information. We apply industry-standard technical and administrative measures.

Technical Security Measures

• SSL/TLS Encryption: All data transfers between the website and servers are encrypted.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall & Anti-Intrusion Systems: Prevent unauthorized access.
• Regular security audits and vulnerability assessments are conducted.

Data Retention Period

We retain your data while your account is active. Even after an account is closed, data may be retained for as long as necessary to meet legal obligations, resolve disputes, and enforce our agreements. Financial transaction records are retained for the period prescribed by applicable law.

7u7y does not sell or rent your personal information. However, limited data may be shared with third parties in certain circumstances:

Payment Service Providers

Necessary information is shared with bKash, Nagad, Rocket, and bank transfer services to process financial transactions. These third parties manage data in accordance with their own privacy policies and are contractually obligated to follow our guidelines.

Gaming Software Providers

Technical information required to manage gaming sessions is shared with game developers including Pragmatic Play, Spribe, JILI, PG Soft, and others.

Legal Requirements

It may be necessary to disclose information in response to court orders, lawful requests from investigative agencies, or applicable legal requirements. In such cases, we provide only the information legally required.

Business Transfers

In the event of a company merger, acquisition, or asset sale, user data may be transferred. In such circumstances, we will notify you in advance.

7u7y uses cookies and similar technologies to keep the website functioning properly and to improve the user experience.

Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and operate the website's core functionality. Disabling these may prevent the site from working properly.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred language or game category.
• Analytics Cookies: Used to analyze platform usage and improve service quality. These do not contain any personally identifiable information.

Cookie Controls

You can reject or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the site.

As a 7u7y user, you have certain important rights over your personal information. We are committed to respecting these rights:

Right to Access Data

You can find out at any time what information we hold about you. Contact the support team to receive a copy of this information.

Right to Correct Data

You have the right to request correction of any inaccurate or incomplete information held in your account.

Right to Delete Data

In certain circumstances, you may request deletion of your personal data. However, data required to meet legal obligations may not be immediately removable.

Right to Object to Data Processing

You have the right to object to the use of your data for marketing purposes. In such cases, we will immediately act on your request.

How to Exercise Your Rights

To exercise any of the above rights, contact our support team. We will verify your request and respond as quickly as possible.

7u7y is intended only for those aged 21 and above. We do not intentionally collect personal information from minors or provide services to them.

Age verification is required during the account registration process. If we become aware that a minor is using our platform, we will immediately close their account and delete all associated data.

If a parent or guardian believes their minor child is using 7u7y, please contact our support team immediately.

7u7y may update this privacy policy from time to time. Changes may be required due to service improvements, legal changes, or the adoption of new technologies.

If any significant changes are made, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notice will be prominently displayed on the website.
• The effective date of the new policy will be clearly stated.

Continued use of the platform after a revised policy is published will be taken as your acceptance of the new terms. If you do not agree with the new policy, you may contact our support team to request closure of your account.

If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please get in touch with us. 7u7y's customer support team is available 24 hours a day, 7 days a week.